Privacy policy

Last updated: March 21, 2026

This Privacy Policy describes how SecNewStore, operated by SECNEWS.GR SINGLE MEMBER PRIVATE COMPANY (brand name: SECNEWS, website secnews.gr), a single-member private company registered in Greece (General Commercial Register / G.E.MI. no. 161895901000, T.I.N. 801708051), 6 Gamveta str., 10678 Athens, Greece ("we", "us", or "our"), collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.secnewstore.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us. In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

• Basic contact details including your name, address, phone number, and email address
• Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number
• Account information including your username, password, and security questions
• Shopping information including the items you view, put in your cart, or add to your wishlist
• Customer support information including the information you choose to include in communications with us

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect Automatically

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

• Companies who support our Site and Services, such as Shopify
• Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders
• Advertising and marketing partners

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties.

How We Use Your Personal Information

• Providing Products and Services: We use your personal information to provide you with the Services, including to process your payments, fulfill your orders, send notifications related to your account, purchases, returns, and exchanges, to create, maintain, and manage your account, to arrange for shipping, facilitate returns and exchanges, and to enable you to post reviews.
• Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as to send marketing, advertising, and promotional communications by email, text message, or postal mail, and to show you advertisements for products or services. You may opt out of marketing communications at any time.
• Security and Fraud Prevention: We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.
• Communicating with You: We use your personal information to provide you with customer support and improve our Services.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services, to run analytics, and to better understand user interaction with the Services. We may also permit third parties and service providers to use Cookies on our Site to better tailor the services, products, and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services to work incorrectly or no longer be available.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, including:

• With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping)
• With business and marketing partners, including Shopify, to provide services and advertise to you
• When you direct, request, or otherwise consent to our disclosure of certain information to third parties
• With our affiliates or otherwise within our corporate group
• In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations, to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others

We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.

Sale and Sharing of Personal Information

We do not "sell" your personal information as that term is traditionally understood. However, under certain US state privacy laws (including the California Consumer Privacy Act, as amended by the California Privacy Rights Act, or "CCPA"), some of our data sharing activities with advertising partners may be considered a "sale" or "sharing" of personal information.

If you are a California resident or a resident of another state with similar privacy laws, you have the right to opt out of the sale or sharing of your personal information. To opt out, please contact us at customers@secnewstore.com with the subject line "Do Not Sell or Share My Personal Information."

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights may apply under the CCPA (California), the Virginia Consumer Data Protection Act, the Colorado Privacy Act, the Connecticut Data Privacy Act, or other applicable US state privacy laws, as well as the GDPR:

• Right to Access / Know: You may request access to the personal information we hold about you.
• Right to Delete: You may request that we delete personal information we maintain about you.
• Right to Correct: You may request that we correct inaccurate personal information.
• Right of Portability: You may request a copy of your personal information in a portable format.
• Right to Opt Out of Sale/Sharing: You may opt out of the sale or sharing of your personal information for targeted advertising purposes.
• Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
• Withdrawal of Consent: Where we rely on consent to process your personal information, you may withdraw this consent at any time.
• Right to Appeal: You may have a right to appeal our decision if we decline to process your request.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.

To exercise any of these rights, please contact us using the contact details provided below. We may need to verify your identity before processing your request. We will respond within the timeframe required by applicable law (generally within 45 days for CCPA requests).

Managing Communication Preferences

We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Order and transaction data: 7 years (for tax and accounting compliance)
• Account information: Until you request account deletion
• Marketing preferences: Until you opt out or request deletion
• Analytics and Usage Data: 26 months
• Customer support records: 3 years after the last interaction

User Generated Content

The Services may enable you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of the Services, this content will be public and accessible by anyone. We are not responsible for the privacy or security of any information that you make publicly available.

Third-Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies. We do not guarantee and are not responsible for the privacy or security of such sites.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us to request that it be deleted. As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" personal information of individuals under 16 years of age.

Security of Your Information

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no security measures are perfect or impenetrable, and we cannot guarantee absolute security. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

International Data Transfers

We may transfer, store, and process your personal information outside the country you live in, including the United States (for example, where some of our service providers are located). If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us:

Email: customers@secnewstore.com
Phone: +30 800 848 1150
Hours: Monday–Friday, 9:00 AM – 5:00 PM (Athens time, EET/EEST)

SECNEWS.GR SINGLE MEMBER PRIVATE COMPANY
6 Gamveta str.
10678 Athens
Greece
G.E.MI. no. 161895901000 · T.I.N. 801708051